CRM-Consultant-Ottawa

CRM Consultant Ottawa

Customer Relationship Management (CRM) is a system that helps to handle your company’s relationships and interactions with your customers and clients. Choosing the best CRM system for your business will build relationships with your customers, improve team collaboration inside your business, provide greater client satisfaction, and increase your client retention ratio. 

It is always a best practice to hire a CRM consultant when choosing and implementing a CRM system for your business. The right fit will boost the utility of any CRM System. websiteTOON offers assistance in selecting the right CRM system for your business, and we will aid in the transition phase. In addition, CRM consultants encourage sales teams’ engagements and productivity while continually supporting your sales management.

What Types of Businesses Use CRMs?

 

  • Every business wants to avoid gaps in customer service, expand bottom lines, and lower costs. Your CRM System needs to fit your business’s specific needs. So whether you already have a CRM System and are looking to get more out of it, or you’re choosing which CRM System would be best for your business, a CRM Consultant can help you get the most out of your system. 

     

    • B2B and B2C Businesses: CRM consultants support marketing, sales, human resources, customer services, as well as supply chain and partner management
    • Startups and Small Businesses: CRM consultants provide independent add-ons and features at affordable prices, helping new companies compete against the more prominent players in their field
CRM Consultant Ottawa

 

    • Enterprise Organizations: Bigger companies use advanced features like workflow management, marketing, and sales automation, territory management, and advanced analytics to cover all aspects of your business and unify operations
CRM Systems Ottawa

CRM Systems

websiteTOON works with the following systems:

  • Freshsales 
    • Freshsales is a cloud-based customer relationship management (CRM) solution that helps businesses across different industry verticals to manage their interactions with existing and potential customers. Features include one-click phone and sales lead tracking, sales management, event tracking, and more.
  • Zoho 
    • Zoho CRM is a cloud-based, integrated customer relationship management platform that caters to the needs of businesses and industries of all sizes and types. Over 150,000 companies across the world use Zoho CRM to build lasting customer relationships and maximize team productivity. Our expanded omnichannel support for phone, email, live chat, social media, and in-person meetings make Zoho CRM the most tightly integrated system in the market. In addition, Zoho’s AI-powered sales assistant, Zia, provides advanced interpretations, solutions, and predictions for salespeople. Your sales team can spend more time selling instead of entering data with the help of workflow automation, lead scoring, real-time notifications, and built-in gamification.
  • Zendesk 
    • Zendesk is a service-first CRM company that builds support, sales, and customer engagement software to foster better customer relationships. From large enterprises to startups, we believe that powerful, innovative customer experiences should be within reach for every company, regardless of size, industry, or ambition. Zendesk serves more than 160,000 customers across a multitude of industries in over 30 languages.
  • Hubspot 
    • CMS Hub is a content management system that takes the pain out of managing your website to get back to focusing on the experience you’re providing your customers. Easily create and manage website pages personalized for different visitors — and optimized for devices and conversions. Rely on developers as much or as little as you’d like.
  • Pipedrive 
    • Pipedrive is a sales management tool for small teams with big ambitions. It visualizes your sales pipeline and helps to make sure important activities and conversations won’t get dropped. Salespeople like it because it’s easy to use and intuitive. And managers like it because they don’t need to nag their team to use their CRM. It also sports built-in forecasting, integrations with other software such as Google Apps, MailChimp, and Zapier, and a powerful API for those that like to “roll their own” software solutions. 
  • Insightly 
    • Insightly is a unified customer relationship management (CRM) platform for growing businesses across all industries, including manufacturing, professional services, health & wellness, media, education, retail, construction, and others. With more than 1.5 million users worldwide, Insightly is the world’s most popular CRM software for Google and Office 365 users. 
  • Agile
    • Agile CRM is a fully integrated CRM with sales tracking, contact management, marketing automation, web analytics, 2-way emails, telephony, helpdesk with a clean, modern interface.

Contact websiteTOON for more for information today!

websiteTOON is an award-winning digital marketing agency. We will help your business grow and achieve success. Schedule a free assessment today! Email us at info@websitetoon.com or give us a call at (647) 987-8780.