CRM-Consultant-Mississauga

CRM Consultant Mississauga

Customer Relationship Management (CRM) is a process in which a business conducts and oversees its interaction with customers. Typically, CRM uses data analysis to study a large amount of information. 

CRM systems compile data from a vast array of different communication channels. These channels include a company’s website, email, live chat, telephone, marketing materials, and social media. As a result, CRM systems allow businesses to learn more about their target audiences and how best to cater to their needs, thus retaining more customers and driving sales growth. 

A complete CRM connection covers direct communication with customers, like sale and service-related operations. It also covers forecasting and the analysis of customer patterns and behaviors from the business viewpoint. 

5 Benefits of Hiring a CRM Consultant

  1. Choose the Right Platform
    1. Just like every business is different, every CRM system is different too. A CRM consultant, like websiteTOON, is familiar with the various CRM systems available and can guide you to choose the best system available for your specific needs.
  2. Save on Expenses
    1. Without guidance, you could end up with an oversized software suite that doesn’t even suit your business needs. You’ll end up paying for more features that your business doesn’t need or make mistakes that leave your business open to security issues. 
  3. Get More Out of Features
    1. Without a CRM Consultant, you can end up paying for features you don’t use or even misuse the correct features. websiteTOON will connect your current system to your CRM system, so you get the most out of your platform. 
  4. Optimize the Platform
    1. You’ve invested in your CRM system, and now it’s ready to go live. websiteTOON will help you test, deploy, and optimize your new system. 
  5. Train Your Employees
    1. How your employees adopt your new CRM system is critical to its success. websiteTOON has training procedures to ensure your team is onboarded quickly and has success with your new CRM system.
CRM Consultant Mississauga
CRM Systems Mississauga

CRM Systems

websiteTOON works with the following systems:

  • Freshsales 
    • Freshsales is a cloud-based customer relationship management (CRM) solution that helps businesses across different industry verticals to manage their interactions with existing and potential customers. Features include one-click phone and sales lead tracking, sales management, event tracking, and more.
  • Zoho 
    • Zoho CRM is a cloud-based, integrated customer relationship management platform that caters to the needs of businesses and industries of all sizes and types. Over 150,000 companies across the world use Zoho CRM to build lasting customer relationships and maximize team productivity. Our expanded omnichannel support for phone, email, live chat, social media, and in-person meetings make Zoho CRM the most tightly integrated system in the market. In addition, Zoho’s AI-powered sales assistant, Zia, provides advanced interpretations, solutions, and predictions for salespeople. Your sales team can spend more time selling instead of entering data with the help of workflow automation, lead scoring, real-time notifications, and built-in gamification.
  • Zendesk 
    • Zendesk is a service-first CRM company that builds support, sales, and customer engagement software to foster better customer relationships. From large enterprises to startups, we believe that powerful, innovative customer experiences should be within reach for every company, regardless of size, industry, or ambition. Zendesk serves more than 160,000 customers across a multitude of industries in over 30 languages.
  • Hubspot 
    • CMS Hub is a content management system that takes the pain out of managing your website to get back to focusing on the experience you’re providing your customers. Easily create and manage website pages personalized for different visitors — and optimized for devices and conversions. Rely on developers as much or as little as you’d like.
  • Pipedrive 
    • Pipedrive is a sales management tool for small teams with big ambitions. It visualizes your sales pipeline and helps to make sure important activities and conversations won’t get dropped. Salespeople like it because it’s easy to use and intuitive. And managers like it because they don’t need to nag their team to use their CRM. It also sports built-in forecasting, integrations with other software such as Google Apps, MailChimp, and Zapier, and a powerful API for those that like to “roll their own” software solutions. 
  • Insightly 
    • Insightly is a unified customer relationship management (CRM) platform for growing businesses across all industries, including manufacturing, professional services, health & wellness, media, education, retail, construction, and others. With more than 1.5 million users worldwide, Insightly is the world’s most popular CRM software for Google and Office 365 users. 
  • Agile
    • Agile CRM is a fully integrated CRM with sales tracking, contact management, marketing automation, web analytics, 2-way emails, telephony, helpdesk with a clean, modern interface.

 

Contact websiteTOON for more for information today!

websiteTOON is an award-winning digital marketing agency. We will help your business grow and achieve success. Schedule a free assessment today! Email us at info@websitetoon.com or give us a call at (647) 987-8780.