CRM Consultant Kitchener
Customer Relationship Management (CRM) systems connect all of the data and all of your customers’ information into one place. A sound CRM system records every piece of information from phone calls, emails, meetings, and social media, improves customer service satisfaction, drives sales, and increases revenues.
So if your small business is struggling with keeping up with emails, working with spreadsheets, or keeps losing post-it notes, a CRM system will help streamline all of your customer communications.
What Does a CRM Consultant Do?
As a CRM consultant, websiteTOON, helps you and your company improve your customer relationships. We might suggest technology changes, help develop sales leads, and we’re always available to troubleshoot technical issues. websiteTOON is skilled in relationship management and is up to date with all current technology. We are also able to provide training to you and your staff as part of your CRM implementation.
Companies of all sizes are streamlining their operations using various systems. Different systems use multiple processes and responsibilities that can be integrated. Choosing the right plan for your business will result in superior levels of sales and customer satisfaction.
Hiring a CRM consultant will help you choose which system is best for your business and your clients and customers. We continuously evaluate business requirements and plans. We’ll identify any potential risks that may affect your business’s reputation or stability during the integration process. websiteTOON is highly organized and communicative. We always find opportunities to boost your company’s brand image and maximize operational productivity while supporting customer’s needs and concerns.
Hiring a CRM consultant will help you choose which system is best for your business and your clients and customers. We continuously evaluate business requirements and plans. We’ll identify any potential risks that may affect your business’s reputation or stability during the integration process. websiteTOON is highly organized and communicative. We always find opportunities to boost your company’s brand image and maximize operational productivity while supporting customer’s needs and concerns.
CRM Systems
websiteTOON works with the following systems:
- Freshsales
- Freshsales is a cloud-based customer relationship management (CRM) solution that helps businesses across different industry verticals to manage their interactions with existing and potential customers. Features include one-click phone and sales lead tracking, sales management, event tracking, and more.
- Zoho
- Zoho CRM is a cloud-based, integrated customer relationship management platform that caters to the needs of businesses and industries of all sizes and types. Over 150,000 companies across the world use Zoho CRM to build lasting customer relationships and maximize team productivity. Our expanded omnichannel support for phone, email, live chat, social media, and in-person meetings make Zoho CRM the most tightly integrated system in the market. In addition, Zoho’s AI-powered sales assistant, Zia, provides advanced interpretations, solutions, and predictions for salespeople. Your sales team can spend more time selling instead of entering data with the help of workflow automation, lead scoring, real-time notifications, and built-in gamification.
- Zendesk
- Zendesk is a service-first CRM company that builds support, sales, and customer engagement software to foster better customer relationships. From large enterprises to startups, we believe that powerful, innovative customer experiences should be within reach for every company, regardless of size, industry, or ambition. Zendesk serves more than 160,000 customers across a multitude of industries in over 30 languages.
- Hubspot
- CMS Hub is a content management system that takes the pain out of managing your website to get back to focusing on the experience you’re providing your customers. Easily create and manage website pages personalized for different visitors — and optimized for devices and conversions. Rely on developers as much or as little as you’d like.
- Pipedrive
- Pipedrive is a sales management tool for small teams with big ambitions. It visualizes your sales pipeline and helps to make sure important activities and conversations won’t get dropped. Salespeople like it because it’s easy to use and intuitive. And managers like it because they don’t need to nag their team to use their CRM. It also sports built-in forecasting, integrations with other software such as Google Apps, MailChimp, and Zapier, and a powerful API for those that like to “roll their own” software solutions.
- Insightly
- Insightly is a unified customer relationship management (CRM) platform for growing businesses across all industries, including manufacturing, professional services, health & wellness, media, education, retail, construction, and others. With more than 1.5 million users worldwide, Insightly is the world’s most popular CRM software for Google and Office 365 users.
- Agile
- Agile CRM is a fully integrated CRM with sales tracking, contact management, marketing automation, web analytics, 2-way emails, telephony, helpdesk with a clean, modern interface.
Contact us for more information
Do you have questions about our customer relationship management, also known as CRM consulting services? We are more than happy to answer your questions and help your business grow. Feel free to give us a call at 647-987-8780 or send an email to info@websitetoon.com for additional information.