CRM-Consultant-Ajax

CRM Consultant Ajax

Are you looking for CRM consulting services? 

 An effective Customer relationship management or CRM can help you stand out amongst competitors and increase your sales. CRM is an integral part of a business. Consider CRM consulting if you have low-performing sales representatives, inaccurate or incomplete information about your customers, and other issues. Our goal is to ensure your customers are satisfied and your employees are happy. A CRM that works for you instead of against you should improve your return on investment (ROI) and increase your overall revenue.

If you want to avoid gaps in your customer service, expand your bottom line, and lower your costs, then your CRM needs to fit your exact business needs. Whether you already have a CRM in place and you’re looking to get more out of it, or you need to implement one in your business, a CRM consultant can help you get the most out of that system.

Here’s what you need to know about CRM consultants, their benefits, and how working with one can help you maximize your customer relationships.

What is a CRM Consultant?

Customer relationship management (CRM) consultants are responsible for providing operational services for clients that include custom development, application management, and business process outsourcing. Consultants develop the support environment for post-implementation “go-live” environments, work to transition the project support from the project developers to the project support team, and help maintain the client’s applications and necessary technology infrastructure.

A successful CRM consultant has a strong background in business analytics and possesses excellent technical skills. Their role includes programming, project management, project development, systems configuration, and development; they also train and mentor staff members in current projects. As several projects may be under development concurrently, the ability to multitask and work independently is critical. CRM consultants must also have excellent communication and customer service skills, as a portion of their job entails communicating with customers and relaying concerns and requirements to the appropriate team members to be addressed.

The objective of hiring a CRM consultant is to create a better customer experience — and because of that customer experience, your business will generate more sales. That’s why it’s called CRM (Customer Relationship Management) consulting. If you focus on your relationships, you’ll be on your way to improving your CRM goals and growing your business.

CRM-Consultant-Ajax
CRM-Consultant-Ajax

Why Hire websiteTOON to be your CRM Consultant?

  • We have experience helping clients across the GTA (Greater Toronto Area) for many years. As such, our team of experts is knowledgeable about customer relationship management. We are happy to share our expertise with you. 
  • We are an authorized ZOHO Partner. ZOHO is a CRM vendor, and our partnership with them allows us to provide clients with many solutions at a competitive price. We can implement and integrate various features that make sense for your business. 
  • We can help you better understand your customers. An effective CRM allows you to learn more about your customers. It’s important to know who your customers are, what they want, and how you can provide value to them. 
  • We will consult with you so that you can gain more insights into your business. It is helpful to analyze your customers, but you should also spend some time focusing on your brand. What are your short and long-term goals? Which areas can you improve upon?

websiteTOON works with the following systems:

  • Freshsales CRM
    • Freshsales is a cloud-based customer relationship management (CRM) solution that helps businesses across various industries to manage their interactions with potential and existing customers. 
  • Zoho CRM
    • Zoho CRM is a cloud-based, integrated customer relationship management platform that caters to the needs of businesses and industries of all sizes and types.
  • Zendesk CRM
    • Zendesk is a service-first CRM company that builds support, sales, and customer engagement software to foster better customer relationships. 
  • Hubspot CRM
    • CMS Hub is a content management system that takes the pain out of managing your website to focus on the experience you’re providing your customers. 
  • Pipedrive CRM
    • Pipedrive is a sales management tool for small teams with big ambitions. It visualizes your sales pipeline and helps ensure essential activities and conversations won’t get dropped. 
  • Insightly CRM
    • Insightly is a unified customer relationship management (CRM) platform for growing businesses.
  • Agile CRM
    • Agile CRM is a fully integrated CRM with sales tracking, contact management, marketing automation, etc.

Contact websiteTOON today

Do you have questions about our customer relationship management, also known as CRM consulting services? We are happy to answer your questions and help your business grow. Feel free to call us at 647-987-8780 or send an email to info@websitetoon.com for additional information.

We offer CRM Consulting services in Ajax, Vaughan, Toronto, Richmond Hill, Mississauga, Markham, and the GTA.